UNLOCKING THE MEDIATING ROLE OF PSYCHOLOGICAL DISTRESS OF COVID-19 IN BETWEEN WORK OVERLOAD DURING COVID-19 AND MENTAL WELL-BEING UNDER THE MODERATING ROLE OF PERCEIVED ORGANIZATIONAL SUPPORT.
Keywords:Work overload, psychological distress, COVID-19, Mental well-being.
OBJECTIVE: To explore the impact of workoverload through the psychological distress of COVID-19
on the mental well-being of paramedics under the moderating role of perceived organizational support.
METHODS: Paramedics working at public hospitals during the COVID-19 pandemic are selected as the
target population to get the response with the help of standardized tools in the form of the questionnaire.
RESULTS: The control variables were introduced, revealing a modest contribution β = 0.07 to the
variance in Mental Well-being. POS exhibited a significant positive relationship β = .296 with Mental
Well-being, emphasizing the crucial role of organizational support in promoting paramedics' well-being.
Conversely, PD demonstrated a negative relationship β = -.241 with Mental Well-being, highlighting the
adverse impact of psychological distress on paramedics' overall well-being. However, WL did not exhibit
a statistically significant relationship with Mental Well-being β = .089, ns. The interaction term between
POS and WL showed a substantial positive relationship β = .745, indicating that when organizational
support and workload interact positively, it significantly enhances paramedics' Mental Well-being.
Conversely, the interaction term between POS and PD revealed a negative relationship β = -.318,
emphasizing that a supportive organizational environment can mitigate the negative impact of
psychological distress on well-being. CONCLUSION: The finding indicates that work overload during
COVID-19 negatively impacted paramedics’ mental well-being through the psychological distress of
COVID-19. Perceived organizational support has a moderatingrole in the psychological distress of
COVID-19 and mental well-being.
How to Cite
This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.